Terms of Service

Last updated: March 2026

These terms govern your use of the PerceptyAI website and services. By engaging our services, you agree to these terms.

1. Services

PerceptyAI provides Generative Engine Optimization (GEO) services, including AI brand audits, content optimization, reputation management, and ongoing monitoring. The specific scope and deliverables for each engagement are agreed upon before work begins.

2. Consultations

Free consultations are 20 minutes and intended to assess your brand's current AI visibility. They do not constitute a full audit or deliverable. No confidential methodology is shared during free consultations.

3. Engagement Terms

• All engagements begin with a signed agreement outlining scope, pricing, and timeline
• Growth plans require a minimum 3-month engagement
• Payment terms are net-15 from invoice date unless otherwise agreed
• Prices are in EUR and exclude applicable VAT

4. Confidentiality

All client engagements are protected by mutual NDA. We do not disclose client names, strategies, audit results, or any proprietary information without explicit written consent. This applies to both parties.

5. Intellectual Property

• Audit reports and recommendations delivered to you are yours to use
• Our methodology, tools, prompt sets, and internal processes remain our intellectual property
• Content created as part of GEO execution is owned by you upon payment

6. Results Disclaimer

We do not guarantee specific rankings or positions in AI-generated responses. AI platforms update their models independently and frequently. We guarantee measurable effort and a data-driven approach, tracked with clear before/after metrics. Past performance does not guarantee future results.

7. Ethical Standards

All our methods are ethical and transparent. We do not:

• Manipulate or fabricate reviews
• Use deceptive practices or black-hat techniques
• Violate any platform's terms of service
• Scrape or misuse personal data

8. Limitation of Liability

PerceptyAI's total liability for any claim arising from our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate an engagement with 30 days written notice. For Growth plans within the minimum engagement period, the remaining balance of the minimum term is due. Completed work and deliverables remain yours.

10. Governing Law

These terms are governed by the laws of the European Union. Any disputes will be resolved through good-faith negotiation first, and if necessary, through arbitration.

11. Changes

We may update these terms from time to time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance.

12. Contact

For questions about these terms:

hello@perceptyai.com